by DharamCW | Jan 13, 2024 | Project Management
Managing the Unexpected | Project Management | Thomas Walenta | Dharam Singh | Episode 59
In the face of uncertainty, exemplary project management is about planning and adapting. Join Thomas Walenta and me in a critical discussion on “Managing the Unexpected” in project environments.
We uncover:
✨ Strategies for becoming a “Highly Reliable Organization” (HRO)
✨ The art of navigating supply shortages and leading transformation amidst chaos
✨ Building robust crisis models for the modern landscape
✨ Identifying opportunities when projects veer into the unknown
Episode 59 is a treasure trove of wisdom for senior project, program, and portfolio managers seeking to steer their teams with resilience and foresight.
Don’t let unpredictability unsettle your projects. Arm yourself with the insights to manage risks and champion change.
Prepare to transform challenges into success stories.
🎯 For Project Management professionals eager to elevate their careers, seize this chance:
– Book an obligation-free 15-minute session with me: http://bit.ly/2SbhTOK
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by Dharam CW2 | Sep 29, 2023 | General
Project management is in great demand by many businesses, as are the project managers. Project management is widely used in today’s economy, regardless of the business. Why?
Today’s organizations confront tremendous competition. They must address global issues and respond to internal/external concerns in parallel. In response to obstacles, businesses require a disciplined strategy for planning, organizing, controlling, and managing their resources (including internal skills) to deliver outcomes on time. And these outcomes should be in line with goals and demands. Project managers with strong project management abilities are well-equipped to take on these initiatives. These initiatives may have varying levels of complexity. Therefore, if you are a project manager or want to start a career as a project professional and be marketable amongst other professionals to survive in this competitive environment, this article will provide a good overview.
Transforming your project management career
A project management career might be an excellent choice if you want to increase your income and professional status. Project management roles are often active and interesting, with constant new challenges and possibilities. In contrast, talented project managers are in high demand throughout the corporate sector, as many qualified candidates are looking for these opportunities.
Understanding Project Management
One of the biggest misconceptions regarding the project management profession is that it is fundamentally the same as a more traditional management position. While project managers must be great leaders, their primary responsibility is to manage projects, not people.
Unlike departmental managers, project managers are not a part of the typical supervisory structure used by most businesses. Instead, they function as a type of free agent – a project management profession entails coordinating the work of many individuals and divisions to achieve a certain assignment. Throughout a project, the project manager will communicate with individual contributors at all levels of the organization in connection to various deliverables.
![Discover the essential duties and tasks of a project manager. Learn how project managers define project scope, develop plans, manage resources, ensure quality, and drive project success from initiation to completion.](https://dharamsingh.co/wp-content/uploads/2024/07/1-4.png)
Duties of a Project Manager
Project Manager Duties/Tasks
- Determines relevant goods or services to define project scope, requirements, and deliverables with clients or customers
- Develops, adjusts, or contributes to project plans
- Implements project strategies to achieve goals
- Project activities are coordinated and integrated
- Manages, Directs, or Oversees project resources
- Monitors project activity and resources to reduce risk
- Quality assurance methods are implemented or maintained
- When issues arise, the project manager makes changes, fixes them, or takes remedial action
- Presents or briefs on all aspects of the project
- Participates in the project phase, milestone, and outcome reviews
- Determines the requirements or processes for project documentation
- Creates and implements a product release strategy
![Discover the key attributes that define a high-performing project manager. Learn how communication, leadership, decision-making, technical expertise, and teamwork contribute to project success and career advancement.](https://dharamsingh.co/wp-content/uploads/2024/07/2-4.png)
Qualities that make a Project Manager in High Demand
Qualities that make a Project Manager in high demand
Effective project management may require the following qualities to become an effective project manager:
- Effective communication skills
A good communicator is one of the qualities of a successful manager since it allows them to interact with people at all levels. The project manager must clearly describe the project goals, duties, responsibilities, expectations, and feedback for each team member to obtain the project goal.
- Strong leadership skills
Effective project management requires strong leadership abilities, such as encouraging and driving the team to maximum performance to achieve their objectives.
- Good decision-maker
An effective project manager must be able to make decisions since they will always be required.
- Technical expertise
Because project management software and other associated programs are vital in achieving project goals, a good project manager must have strong technical expertise to understand technological challenges. In addition, knowledge of theory and technology may substantially assist managers in adopting strategic moves when necessary.
- Inspires a shared vision
An effective project manager can communicate the vision to the team members. A visionary can guide employees in the proper direction while effectively adapting to changes. In addition, they excel in empowering people to experience their vision for themselves.
- Team-building skills
A team must work together, or the project will face numerous relational issues that might threaten its success. Project managers must understand how to offer each of them the attention they require by emphasizing their positive characteristics.
- Handles the pressure
As the project progresses, specific events could hinder its pace and put the project manager’s patience to the test. Therefore, project managers must always remain composed and grounded to avoid losing themselves and negatively affecting their connection with the team.
- Good negotiation skills
The capacity to negotiate is one of the abilities required for efficient project management. Project managers must have strong negotiation skills to resolve disputes resulting from differences of opinion and keep the team functioning together.
- Empathetic
An empathetic leader demonstrates to their followers’ things like compassion, empathy, and gratitude for others’ assistance. Understanding the project’s and its stakeholders’ demands is a necessary step.
- Competence
A good manager can start new initiatives, manage obstacles, and knows what he is doing.
An effective project manager must possess the majority of these qualities to manage the project successfully, along with a professional certification. Professional certificates can add value to their career and aid in success in a competitive environment.
Project Management Certification
A project management certification is a certification that verifies an individual’s project management knowledge, skills, and practical expertise. Certifications like PMP®, PgMP®, PfMP®, and other advanced certifications can aid the professional’s knowledge and adds value to their career.
According to the August 2023 PMI Fact File Stats, there are 1,465,873 PMP®, 4,847 PgMP®, and 1,538 PfMP® active certified professionals globally. Thus, completing those training programs and earning a project management certification from a globally recognized standard organization such as the PMI might improve the career, including staying current with a constantly evolving field, keeping up with the latest technology and practices, and earning a better project manager salary.
A career in project management: Facts and Figures
Project management has become a highly sought-after career path in today’s agile environment. According to the Project management – Job Growth and Talent gap, 2017 – 2027 report,
![Discover the exciting opportunities in project management. Learn about the growing demand for skilled professionals, high earning potential, and the path to a successful career in this dynamic field.](https://dharamsingh.co/wp-content/uploads/2024/07/3-4.png)
Project Management – Job Growth and Talent Gap | PMI
- A growing disparity exists between the demand for experienced PMPs and their suppliers worldwide. As a result, firms and organizations are searching for qualified project management professionals. Moreover, it allows one to tailor themselves to their needs.
- By 2027, there will be a demand for 87.7 million PMP positions. Because of increased demand and high attrition, there will be a huge job opportunity for a project management role in the coming future in various sectors, including manufacturing and construction, information services and publishing, finance and insurance, management and professional services, utilities, and others.
- Apart from the fact that there will be a lot of employment for PM positions in the future, it’s also encouraging to know that PM roles will be financially rewarding. According to the report, in the United States in 2017, earnings of project management-oriented professionals in projectized sectors were 82 percent more on average than the salaries of non-project-oriented professionals.
Challenges Faced by the Project Managers
A project manager must handle challenging projects smoothly and deliver positive outcomes. It may appear that being a project manager is a simple and well-paid profession. However, a project manager must work hard and face obstacles daily to balance all parts of a complicated project.
![Discover the common hurdles project managers face and learn effective strategies to overcome them. Explore challenges like scope creep, poor communication, and unrealistic deadlines, and gain insights into building successful projects.](https://dharamsingh.co/wp-content/uploads/2024/07/4-4.png)
Challenges Faced by Project Managers
As a result, a project manager must be skilled in various areas, including communication, decision-making, delegating, and risk-taking, to mention a few. In addition, project managers are constantly required to manage tasks, resources, time, and money in addition to managing projects. Here are some of the challenges that today’s project manager’s face:
- Scope creep
Scope creep expands a project’s scope beyond its intended objective or aims. It usually occurs when project stakeholders request adjustments. Any change to a project’s strategy can cause confusion, raise the cost of resources, and make meeting deadlines difficult.
- Poor communication
Strong communication is one of the keys to effectively completing a project. A project manager can successfully provide orders, acquire information, and update stakeholders if they have strong written and verbal communication skills. Otherwise, their team might need to be more organized, causing delays.
- Unclear goals
Projects can only be effective if the team works toward well-defined and quantifiable goals. Ideally, every team member is aware of each project objective and the specific expectations of each stakeholder. Otherwise, they may spend time and resources attempting to do something that does not give the necessary benefit.
- Poor budgeting
Smart financial planning and cost management are required to ensure that funds are used wisely. Poor budgeting, on the other hand, may result in unfavorable effects. Without a solid understanding of financial concerns, the team may face cost overruns, aggravating stakeholders and preventing the project from being completed successfully.
- Insufficient risk analysis
Risk analysis is forecasting probable elements that might threaten a project’s success. Although it is an important aspect of the project life cycle, the process is vulnerable to specific hazards. For example, rushing the analysis might result in oversights that fail to anticipate important difficulties. As a result, flaws in the project design, budgetary concerns, or unexpected variables may arise.
- Lack of accountability
Accountability is accepting responsibility for one’s actions and the consequences of those acts, especially when mistakes are made. As a result, responsible people are willing to confront the consequences of their actions and attempt to overcome the resulting difficulties. However, when leaders and team members are not accountable, they can interfere with development in many ways. One way is to undermine team morale, which may withstand the repercussions of a single person’s errors. The other is by decreasing production when project resources are diverted to determine the root cause of a problem.
- Unrealistic deadlines
An unrealistic deadline is impossible or unreasonable to accomplish, given the specifications and needs of the project. When a team faces unreasonable deadlines, they are obliged to compress their operations so that the quality of their work decreases. As a result, the project’s final output will likely fall short of client expectations.
- Uncertainty
Uncertainty occurs when stakeholders, including team members, need clarification about any part of the project they are working on. For example, they may be concerned about the team’s ability to accomplish goals, the project’s possible impact when finished, or the usage of project resources. When uncertainty occurs, it may damage engaged people and lead to poor project outcomes.
Ways to make yourself more marketable as a Project Manager
Making oneself necessary to a current employer or alluring to a prospective one is the key to being (and remaining) marketable. Therefore, it is a commitment to constantly broaden the skills and knowledge to remain current, competitive, and well-positioned to compete for employment in various market scenarios.
![Discover key strategies to enhance your job prospects in today's competitive market. Learn how to upgrade your skills, expand your network, and build a strong personal brand to achieve career success.](https://dharamsingh.co/wp-content/uploads/2024/07/5-3.png)
Ways to make yourself more marketable as a Project Manager
Here are some suggestions to boost your job prospects at all phases of the economic cycle.
- Upgrade your skills
Keeping your skills fresh, current, and relevant is the best way to stay marketable. Align your skillset with your company’s plans and those of potential employers, and keep up-to-date by attending workshops and conferences to expand and improve your skillset.
Identify gaps that need addressing to position yourself as a highly valuable employee. Focusing on developing your transferable skills (in leadership, communication, or technology, for example) is a smart investment in diversifying and upgrading your career.
- Expand your learning
Continuous learning demonstrates your dedication to growth. Remember that you must stay current on the industry’s best practices and technologies, even if you are not using this information in your current role. Improving your knowledge and qualifications is a vital strategy to boost your worth to a current or future company.
In-house training, distance learning, and online courses may all help you develop new skills and information. Online seminars and professional journals are also excellent ways to stay current in your field, making it simpler to transition into a new job.
- Rework your CV
Refresh your CV with recent accomplishments and current skills so you can take advantage of opportunities as they emerge. Update your CV with concrete examples of your achievements, such as improving business procedures, contributing to the bottom line, or attending key conferences or seminars. Keeping a record of your accomplishments is an excellent reminder of the value you provide to your present position.
- Be flexible
In today’s constantly changing work market, having an open mind and staying flexible about your professional choices will offer a world of extra professional prospects. However, you may need to reassess your expectations regarding industry, compensation, and employment type (permanent, contract, or temporary) to keep your alternatives open and avoid restricting your employability.
- Expand your network
One of the essential job search and career development tools you have is your network of connections. Attend chapter events, networking events, activities, and conferences whenever possible. Networking helps to keep you top of mind when possibilities occur within or outside your firm, as well as creating your reputation as a well-connected and appreciated professional.
- Stay Informed
Anticipating what talents businesses will want now and in the future is crucial. Keep current with essential trade publications, industry studies, and job postings. Staying up to date on advancements and opportunities offers you a good indication of the types of talents that are now in demand, as well as those that are likely to be relevant in the future and which are helping you to plan for future career opportunities.
- Establish a personal brand
Remember that you are ultimately marketing yourself to a potential employer, so maintain consistency in your brand. Any changes to your CV should be reflected on your LinkedIn page, and you should consider getting a professional photo taken to put in your profile.
- Showcase your work
Maintain samples of your best work, as long as they are not the intellectual property of your current employer, and create an online portfolio. This simple method demonstrates your appreciation for your work and its quality. Make sure to include the portfolio in your LinkedIn profile so future employers can see your capabilities.
- Get a mentor
Discuss obtaining a mentor with your management or someone in a career or profession you might be interested in later. Find out what helped them get to where they want to go or what they would be looking for in a comparable job when recruiting. For example, you need to focus on a certain skill set or achievement ahead of time. In that case, you can offer yourself a more suitable candidate for new employment.
Final Thoughts
The project manager’s role is critical since it determines whether a project succeeds or fails. Therefore, being the project manager places a more significant focus on essential abilities and experience; as a result, the project manager is expected to have the necessary talents and desire to perform the research required to stay current and competitive.
But not all project managers are equal. For many of us, the problem is figuring out how to stand out in a market where everyone talks about having a brand. Also, how do you differentiate yourself in a setting where selling your value to the project is frequently more essential than getting things done on the project?
Here are a few suggestions to assist you in establishing your presence as an essential component of your organization’s success and put you in line to be recognized for your achievements.
- Make sure you communicate with everyone in the organization.
- Share your thoughts inside your business and with the project management community.
- Encourage yourself to keep growing.
Feel free to check out my discussion on this topic with Thomas Walenta in YouTube
For any questions related to your Project Management career, training, and certifications, you can book an obligation free 15 minutes session with me by visiting https://bit.ly/2SbhTOK
You can subscribe to the vCare Project Management YouTube Channel to catch future videos of our Q&A series and certification success stories: https://bit.ly/2YF0wJl
You can subscribe to and follow my podcasts and interviews with Project Management Experts on YouTube at https://bit.ly/2NDY8wd
by DharamCW | Sep 8, 2023 | General
From a strategic standpoint, the PMO is critical in project management. Unlike project management, which focuses on the day-to-day operations of a project team, the PMO serves as a framework for project managers, offering PMO methodologies and templates for managing programs inside an organization. In addition, it manages the project management resources required to sustain and deliver projects.
Project management offices (PMOs) are evolving from purely administrative to strategic roles. They are rethinking PMO operations, adopting new technology, and implementing new project management operating models. The evolved PMO is a new PMO concept that is gaining traction. A creative, strategic, and adaptive PMO designed to help modern organizations deal with the volatility of today’s market conditions.
![Functions Of A Project Management Office](https://dharamsingh.co/wp-content/uploads/2024/08/1.png)
Functions Of A Project Management Office
Functions of a Project Management Office (PMO)
A project management office (PMO) is the foundation of a successful project management strategy in a business. It is a function that gives decision-support information but does not make choices.
A project management office (PMO) supports project delivery mechanisms by ensuring that all business change in a company is controlled. PMOs perform various duties, and their services depend on the department’s maturity and the PMO personnel’s talents. At its most basic, the PMO assists project management teams in making funding, prioritizing, and resource choices. The most mature PMOs provide the following:
1. Governance: The PMO ensures that the appropriate individuals make the correct decisions based on pertinent information. Audits or peer reviews, designing project and program frameworks, and maintaining accountability at all levels are all part of the governance role.
2. Transparency: The PMO delivers information as a source of truth. Information should be relevant and accurate to promote good decision-making and be presented to individuals understandably.
3. Reusability: The PMO fosters knowledge sharing. This aspect prevents project teams from reinventing the wheel and positions the PMO as the hub for lessons learned, templates, and best practices.
4. Delivery support: By minimizing bureaucracy and offering training, coaching, mentoring, and quality assurance, the PMO makes it easier for project teams to accomplish their duties.
5. Traceability: The PMO manages paperwork, project history, and organizational knowledge.
In reality, most PMOs will do various tasks and offer services tailored to the organization’s requirements.
How Business Agility Drives A Shift In Focus For Today’s PMOs
Forward-thinking companies are fast learning that “simply getting the job done” will not equip them for long-term company success. To be successful in business today, firms must provide products and services that satisfy their clients while constantly innovating to grow their markets.
Historically, PMOs were responsible for managing tactical operations that supported project development and implementation. Today’s Corporate leaders recognize that to stay ahead of the market; they need to exploit new possibilities while limiting unanticipated risks – this necessitates a new approach to planning, building, and delivery. Maintaining consistent levels of project success involves more than an organized strategy; it demands a company’s collective attitude to accept required disciplines while staying flexible enough to respond to changes in their business.
1. A major project fails — badly: When an expensive, strategic initiative fails in a competitive market, it compels a company to rethink its strategy. A third of the organizations polled cited a big failure as the impetus for shifting emphasis.
2. A project goes over budget: An underlying driver is cost reduction; project success at higher-than-expected costs decreases profitability and damages customer relationships.
3. A PMO aids a strategic project to succeed: Success, on the other hand, is a catalyst for change. Therefore, the following important reason for building a strategic PMO would be to capitalize on the momentum produced by the successful project.
4. Market competition forces stronger disciplines: Maintaining market share and growing at a controllable rate encouraged larger firms to create consistency to innovate. The capacity to pivot and explore possibilities prompted smaller businesses to establish a strategic PMO.
Key Factors to a Successful PMO Transformation
Established businesses and fast-growing firms are both adapting to changing business environments brought on by competition, acquisitions, developing technology, and new risks. As a result, the importance of alignment, built-in quality, transparency, and the capacity to execute across various project endeavors has never been greater. Innovative design thinking, continuous delivery, excellent quality, and a never-ending drive for improvement are some of the essential characteristics of a modern-day PMO. Here are some causes driving PMO evolution and the seven elements required to turn a typical PMO into a transformation management office (TMO).
Drivers behind the PMO Evolution
Due to increased external business environment constraints, businesses must achieve rapid and substantial value from their projects and initiatives. This aspect means shorter delivery cycles, the adoption of developing technologies, and regularly changed priorities for the PMO. To achieve this transition, the PMO must move its focus from project execution technique to value-driven business results. Change drivers are often aligned with three fundamental needs:
![Drivers behind the PMO Evolution](https://dharamsingh.co/wp-content/uploads/2024/08/2.png)
Drivers behind the PMO Evolution
1. Capacity and skills:
- Specific domain areas of technical expertise required
- Extra capacity required
2. Rapid Execution:
- Organizations require rapid execution to address immediate concerns
- No time to plan, but need to execute now to meet deadlines (e.g., regulatory compliance dates)
3. Innovation:
- Legacy project management no longer meets expectations
- Value focus, agility, quality, and continuous improvement are required
![Transformation Management Office Critical Factors](https://dharamsingh.co/wp-content/uploads/2024/08/3.png)
Transformation Management Office Critical Factors
Critical Factors to Consider
1. Leadership: TMO core values of alignment, built-in quality, transparency, and program execution must be completely embraced by leaders. They must adopt an agile mindset, emphasizing respect for people and culture, flow, innovation, and continuous development while cultivating a culture of trust and safety when setbacks occur.
2. Organizational Agility: Processes at the program and project levels must be improved to deliver value quickly while allowing companies to restructure and adapt to changing priorities.
3. Lean Portfolio Management: Goals for funding and execution must be aligned around workstreams that bring value to business priorities. Organizations may use this to optimize operations throughout their project portfolio. In addition, governance, monitoring, and decision-making for programs and projects should be decentralized to decrease overhead while boosting agility.
4. Enterprise Solution Delivery: The whole software development life cycle can be aligned with a DevOps methodology that refines and coordinates the work product across workstreams, supply chains, and suppliers to achieve and sustain continuous delivery.
5. Agile Product Delivery: Methods for delivering programs must begin with a customer focus and design thinking while aligning the continuous-delivery pipeline to a release cadence that provides optimum value to the customer.
6. Team and Technical Agility: Teams must be high-performing and cross-functional, with the knowledge and competence to design and execute high-quality solutions and work products aligned with customer-focused business goals.
7. Continuous-Learning Culture: Investing in being a learning organization is critical for employee transformation. Employees must be empowered to discover and uncover future value by embracing innovation and design thinking. Continuous improvement of solutions, processes, and products should be a priority at all levels of the business.
The evolving role of the PMO in digital transformation
Digital transformation has swept across organizations of all shapes and sizes to keep up with the growing expectations and needs of an increasingly digitized world. However, more people are learning that successful digital transformation entails transforming core cultures, structures, and techniques and integrating digital tools. Therefore, the function of the PMO in organizations must adapt to accommodate this shift as organizations evolve to accommodate this change.
According to a PWC study, 70% of organizations had or were working on a digital transformation strategy before the pandemic. Digital transformation may provide several benefits, ranging from better operational efficiency and product quality to increased customer satisfaction and lower development expenses.
However, PMOs have become linked with bureaucratic processes and unnecessary documentation. Their role must develop beyond the conventional limitations of “standards enforcers” to embrace their strategic role as change agents fully. Future PMOs must be at the forefront of emerging technology and implement various tactics that will allow the organization to make the most of available technologies.
![Five ways the PMO drives digital transformation](https://dharamsingh.co/wp-content/uploads/2024/08/4.png)
Five ways the PMO drives digital transformation
Five ways the PMO drives digital transformation
1. PMOs can inspire and encourage change
The PMO’s role is to assist organizations in gaining the support of all key stakeholders for a digital transformation. Teams are more inclined to invest in digital projects if the transformation’s advantages are personal. PMOs may implement explicit feedback mechanisms to ensure that all important input is easily supplied, reviewed, and acted upon.
2. PMOs act as the strategic arm
PMOs must ensure that their digital transformation plan is consistent with the organization’s overall strategy. For example, investing in high-end software is pointless if your company is attempting to save money and merely needs essential project management tools. PMOs must also comprehend the strategic benefit of digital technology investments and be able to quantify, justify, and carry out plans.
3. PMOs provide support and insight
Digital transformation programs are frequently large-scale enterprise-wide undertakings that need ongoing support and higher-level knowledge to influence their development. For example, PMOs may assist employees via virtual portals with the help of a PPM solution while also gathering Big Data to help evaluate the new technologies’ success and efficiency.
4. PMOs properly manage transformations
Introducing new technology frequently entails forming new teams and learning new skills to ensure a successful adoption process. Managing digital transformation entails guaranteeing the availability of relevant resources, skills, feedback mechanisms, and data collection procedures. PMOs can monitor the full effect of digital transformation activities, manage possible bottlenecks or pressure spots, and optimize ongoing operations.
5. PMOs enable successful digital adoption
PMOs are essential in getting people excited about digital initiatives and driving further use of the tools or processes. PMOs may assist employees in understanding the value of digital technologies by delivering interactive demos and holding learning sessions. When more individuals utilize the application, there is more data to accurately analyze the overall performance of digital activities.
Project Governance and its components
Project governance is an oversight position that includes the project life cycle. It is tied to the governance model of the organization. It provides the project manager and team with structure, processes, decision-making models, and tools for effectively managing and controlling the project. Project governance is critical, especially for complex and risky enterprises. It defines, documents, and communicates consistent project processes to give a whole way of project control and success. It includes a framework for making project choices, defines roles, obligations, and liabilities for project completion, and controls the project manager’s performance.
![Components of Project Governance](https://dharamsingh.co/wp-content/uploads/2023/09/5.png)
Components of Project Governance
Components of Project Governance
According to PMI, eight project governance components offer real-world value:
1. Governance Models
The organization should develop a baseline of important aspects required for project governance based on the project’s scale, duration, complexity, risk, stakeholders, and relevance to the company.
2. Accountability and Responsibilities
The project manager’s primary responsibility is to define accountability and obligations. An organization’s operations will only be successful if accountability and obligations are adequately distributed. Therefore, the project manager must specify who is accountable, responsible, consulted, and alerted for each project’s deliverables.
3. Stakeholder Engagement
It is essential to thoroughly understand the project environment while setting the groundwork for your governance plan. The first stage is to identify all of the stakeholders. If even one stakeholder is excluded, it can disrupt the entire project and have a negative impact. One must identify stakeholders from various sources, including sponsors, suppliers, the project team, government boards, company owners, etc. The project manager must identify the stakeholders, their interests and prospects, and, most critically, how to interact with them.
4. Stakeholder Communication
The project manager must design a communication plan after identifying all stakeholders and describing their interests and expectations. A well-planned communication strategy provides all stakeholders with concise, efficient, and timely information.
5. Meeting and Reporting
Once the communication strategy has been properly designed, the project manager ensures that the optimal mix of meetings and reporting is in place. It is critical to design the communication strategy so that each stakeholder knows the mode and content of the communication and the owner, receiver, communication milestones, and decision gates. Furthermore, communication must be concise, accurate, and to the point.
6. Risk and Issue Management
Projects and programs are riddled with hazards and difficulties due to their uncertainty and unpredictability. It is challenging to forecast what will happen. Still, it is vital since a lack of preparation will throw the project team well behind schedule. Any project or program must begin with an agreement on identifying, categorizing, and prioritizing risks and concerns. How the danger or issue is handled is far more significant than the issue itself.
7. Assurance
Project assurance ensures that risks and concerns are addressed effectively and provides the indicators that provide delivery confidence. One of the most important aspects of assurance is developing metrics to provide a view of project success.
8. Project Management Control Process
It is the simplest component yet the most complicated to implement. Process control activities, metrics relevant to the project, and measurements are monitored and controlled. Also, this is a collaborative review; the management must monitor performance regularly and address any variances on time.
Creating project governance is more complex than it sounds. First, a significant investment is required when embarking on a new project. What’s more challenging is determining what advantages are linked with it. The following are four major advantages of project governance:
- Single point of contact
- Problem management and resolution
- Information dissemination and clear communication
- Outlines the roles, connections, and responsibilities of project stakeholders
Reinvent the PMO’s role in the digital age
The structure, provenance, and stakeholders of IT strategy, regulation, and management operations are changing dramatically due to digitization. As a result, the project management office, or PMO, must move its focus from project governance and delivery to digital transformation. According to a Gartner study, 87% of firms prioritize digitalization. Furthermore, today, 77% of an executive’s top priorities depend on technology.
As a result, PMOs are under enormous pressure to transform. But unfortunately, the project, program, and portfolio management processes they build and monitor are geared toward predictability and consistency rather than the speed and flexibility necessary to satisfy digital demand.
More flexible job descriptions and growing ownership of project management activities by business partners and other delivery professionals put traditional hierarchies and established PMO positions to the challenge. As a result, the PMO’s future role in digitization initiatives is established rather than for it since it usually needs to be considered in discussions about digitally driven changes to the IT operating model.
The traditional role of the PMO: Three advantages
Organizations are altering the function of the PMO in response to better support the enterprise’s digital aspirations. To accomplish so, they must examine possible activities critically through the prism of the PMO’s comparative advantages. The majority of PMOs have three main benefits, which are either inherent because of the PMO’s function or location or were developed as a result of experience:
1. A neutral enterprise perspective:
As capital allocation and portfolio priority approaches alter to give the financial flexibility necessary for digital work, the PMO’s objective, enterprise-wide perspective on demand, investment, and resource consumption, is more valuable.
2. The ability to operate via influence:
As organizational boundaries grow more flexible and who “owns” project management becomes less definite, influencing and empowering others, rather than direct ownership, becomes even more crucial.
3. Stakeholder insight:
As digitalization expands throughout the business and accounts for an increasing quantity of work, the number of first-time stakeholders and stakeholder complexity for each work item increases. Therefore, understanding the preferences of these many stakeholders and experiencing synthesizing their feedback becomes critical in producing results from digital work.
The PMO’s new role: Advancing digital ambitions
Leading PMOs are leveraging these advantages to shift the focus of their mission away from governance and delivery activities, embracing a strategy-over-governance and management-over-operations stance. Here are three approaches to altering the PMO’s role in the digital age:
![Altering the PMOs role in the Digital age](https://dharamsingh.co/wp-content/uploads/2023/09/6.png)
Altering the PMOs role in the Digital age
1. Orchestrating delivery and team workflows
The PMO is well-suited to develop and promote interactions across increasingly different types of work and stakeholders due to its enterprise perspective and stakeholder insight. PMOs can play significant roles in driving the adoption of new delivery practices (e.g., Agile, DevOps) and will need to build systems for team collaboration across methodologies. This move entails identifying and managing interdependencies that might derail existing activity and lowering the effort necessary for interaction across teams, other governance roles, and third parties.
2. Developing and enabling digital talent
PMOs have expanded their roles in creating and fostering digital talent, adjusting career paths, and equipping project management professionals with the skills and techniques required to handle increasingly dynamic digital work. This initiative includes fostering new competencies such as product ownership, cultivating an enlarged network of project management practitioners, and providing targeted assistance for increasing business-managed projects.
3. Supporting digital transformation
Digitization is driving change in the IT operating model, with 52% of IT businesses utilizing or planning to use a new model centered on product lines. The PMO’s role in facilitating this transformation will be essential in the future. For example, the PMO may assist with enterprise-level capital allocation, design, and management of product line investment roadmaps, assess product line success, and manage the organizational transformation required when IT transitions to product lines. Aside from IT, the PMO will be asked to help implement digital business activities.
Final Thoughts
The future PMO will be more strategic and intricate than traditional approaches, emphasizing driving decision-making, execution, and outcomes while becoming more decentralized to interact with each workstream to achieve one common goal efficiently. Finally, PMOs will be more crucial than ever in addressing the challenges that organizations are now confronting. An effective transformation will need PMOs to act as the organization’s voice and face.
As the pace of digitalization increases, the PMO role will be put under increased pressure. As a result, PMOs are looking for methods to cut back on their time and effort on operational and governance tasks. Thus, PMO leaders must leverage their unique assets to change their focus from governance and delivery assistance to strategy and management activities that support digital projects.
Feel free to check out my discussion on this topic with Justin Buckwalter in YouTube
For any questions related to your Project Management career, training, and certifications, you can book an obligation free 15 minutes session with me by visiting https://bit.ly/2SbhTOK
You can subscribe to the vCare Project Management YouTube Channel to catch future videos of our Q&A series and certification success stories: https://bit.ly/2YF0wJl
You can subscribe to and follow my podcasts and interviews with Project Management Experts on YouTube at https://bit.ly/2NDY8wd
by Dharam CW2 | Aug 25, 2023 | General
The modern workplace is undergoing a significant transformation. As a result, project professionals in both the public and private sectors worldwide have started to recognize the full range of benefits that successful project management can bring to their businesses and are prepared to make the required adjustments, particularly on cultural changes.
The success of each project is dependent on an effective project management strategy. Considering the next generation of project professionals, it is critical to have an efficient leader who can direct this process since it is methodically planning, organizing, and executing a pre-determined series of procedures to maximize resource utilization and achieve objectives. Project goals will likely be met with a manager monitoring adequate planning and checking off milestones.
To compete in the upcoming competitive market, a project manager must have the technical, digital, and other essential project management skills to comprehend future project challenges. On the other hand, a project leader with an effective skill set can tackle all the challenges in a project in the right way. So here are some of the challenges and skill sets to manage a project for the next generation of project managers.
Challenges of Project Management
According to data provided in the PMI’s Pulse of the Profession 2020, 11.4 percent of corporate investment is lost owing to poor project performance.
What variables might contribute to poor project performance? There are examples of a need for more precise planning, inconsistent procedures and techniques, incorrectly managing or accounting for all project stakeholders, budget overruns, and other causes.
![Feeling the project blues? Don't despair! This post explores the top 3 reasons projects fail: People, Processes, and Communication. Learn about common project manager challenges and effective tips to overcome them, ensuring your project's success.](https://dharamsingh.co/wp-content/uploads/2024/05/1-3.png)
Categories of Project Failure
However, if we take a step further, the causes of project failure fall into three major categories:
- People
- Processes
- Communication
Let’s look at the most common challenges for project managers and some tips on how to overcome them.
![This guide tackles the top 10 challenges project managers face, from unclear goals and scope creep to resource limitations and digital transformation. Discover actionable solutions to ensure project success, including fostering accountability, managing risks, and engaging stakeholders.](https://dharamsingh.co/wp-content/uploads/2024/05/2-5.png)
Challenges of Project Management
- Undefined Goals
Identifying project goals is one of the most common challenges in project management. The entire project and team might suffer when objectives need to be clearly defined. When top management cannot agree on or support undefined goals, the project has a limited likelihood of success. To define and convey clear goals, the project manager must ask the right questions and make the right decisions.
- Scope Creep
“Scope creep” occurs when incorrect project management permits the scope of a project to expand beyond its initial objectives. Clients and supervisors may request modifications to a project, requiring the project manager to examine each request and determine how and whether to accept it meanwhile also conveying the implications to all stakeholders regarding budget and timelines.
- Inadequate Skills for the Project
A project may necessitate the use of talents that the project’s contributors may need to have. Project management may assist a project manager in determining the required competencies, assessing existing personnel, and recommending training, outsourcing, or recruiting extra people.
- Lack of Accountability
When each team member accepts responsibility for their role in project success, the project manager’s leadership characteristics may come through. A lack of responsibility, on the other hand, might bring a project to an end. Learning to lead groups toward a shared objective is an essential part of project management.
- Improper Risk Management
Another key aspect of project management is learning to cope with and plan for risk. Because projects rarely go as planned, risk management is a desired project manager trait. To do their work effectively, project managers must solicit input, build trust, and understand which aspects of a project are most likely to deviate from the original plan.
- Ambiguous Contingency Plans
Project managers must understand which path to pursue in pre-defined “what-if” situations. The entire project may become entangled in unexpected problems if contingencies are not recognized. On the other hand, requesting that people identify possible problem areas can result in a smooth and successful project.
- Poor Communication
Poor communication can cause major project management issues. Project managers must offer direction at all project stages so that each team member understands what is expected from them. Therefore, effective communication with all people involved in the project is critical to its success.
- Resource Deprivation
Management must offer adequate resources for a project to function smoothly and successfully. The project management process aids project managers in establishing demands and securing approval up front, as well as how to assign and prioritize resources during a project.
- Lack of Stakeholder Engagement
A project can be ruined by an uninterested team member, customer, CEO, or vendor. A skilled project manager communicates openly and invites input at every stage to increase participant participation.
- Digital Transformation
Adapting to the correct tools, systems, and procedures becomes even more crucial as more firms board the digital transformation train. This difficulty stems from adapting to the appropriate project management system, enabling teams to construct, change, and improve existing procedures to expand and scale.
Overall, project management is in great demand and isn’t going away anytime soon. Indeed, project management is anticipated to expand by 33% by 2027. However, to keep up with the ever-changing business landscape, project managers must be updated on proper project management methods and trends.
Major Challenges for the Next Generation Project Managers
![Discover the art of juggling roles and responsibilities as a project manager. Embrace generational differences, lead with integrity, and optimize team performance.](https://dharamsingh.co/wp-content/uploads/2024/05/3-4.png)
Major Challenges for the Next Generation Project Managers
- The first major challenge project managers must confront is technology globalization and the disruption of traditional corporate culture and model. This aspect includes eliminating the requirement to do business or manage projects from a single place. The adaptation of the “virtual team” has become a must, and a company’s agility might mean the difference between success and failure. What used to take months may now be accomplished instantly, emphasizing the necessity of a company’s ability to fast and naturally adapt to the fluctuating nature of today’s technology culture.
- The second major concern is worker involvement, a project manager’s capacity to grasp various roles and responsibilities and use agility to wear numerous “hats” depending on the project. Knowing generational drives, establishing moral leadership, and understanding how the team performs are all part of this.
- Finally, project managers will be impacted by innovation and risk. The problem is figuring out how to strike a balance between innovation and risk—as managing risk is an important project management skill—but without it, it’s hard to realize the entire project’s potential.
Future Trends of Project Management
Consider project management ten years ago: fewer tools, smaller teams, and more straightforward tasks. Since then, the project landscape has changed dramatically, with important developments such as:
- Blockchain
- Artificial intelligence
- Sustainability
- Remote teams
![Unlock the potential of Project Management in the era of Blockchain, Artificial Intelligence, and Sustainability. Future-proof your skills and strategies for success!](https://dharamsingh.co/wp-content/uploads/2024/05/4-6.png)
Future Trends of Project Management
Trend 1 – Blockchain
More businesses use blockchain technologies for management, such as when conducting dispute investigations. The capacity of blockchain to automatically update data makes it ideal for reconciling records and transactions. One of the most significant contributions of blockchain to project management will be smart contracts, which are effectively self-executing contracts powered by computer code.
Smart contracts reduce the number of key functions within the project manager’s scope, such as checking on project milestones and assigning new ones, which speeds up management processes. As a result, quicker workflow assures project completion on time and improves a company’s overall performance.
Trend 2 – Artificial Intelligence
Artificial intelligence is increasingly finding its way into project management systems, managing anything from predictive analysis to risk management. Because of its efficacy, as per the PwC report, by 2030, AI is expected to contribute:
- $42.7 B (7.7%) to Egypt’s economy
- $135.2 B (12.4%) to Saudi Arabia’s economy
- $96.3 B (13.6%) to the UAE economy
The primary capacity of AI is to provide data insights for decision-making, which increases the agility of any given project.
Trend 3 – Sustainability
Project sustainability is more critical than ever now. Governments and societies worldwide are demanding greener alternatives throughout the life cycle of a project.
Green initiatives are cost-cutting solutions for businesses. For example, energy is required for project completion, and shifting to renewable sources reduces costs. In addition, this frees up resources that may be directed toward other essential areas like innovation and research. Meanwhile, sustainable practices improve a company’s reputation and encourage consumer loyalty.
Trend 4 – Remote Teams
Remote teams have been the norm since the advent of communication technology. As a result, businesses gain from a more diverse and borderless talent pool easily available through contracts. In addition, they spend less on office space, travel, and other administrative expenses.
Data from Upwork’s Future Workforce Report 2021 revealed that more than half of the US population was working remotely to some level. Furthermore, 40.7 million Americans will likely be fully remote during the next five years.
Furthermore, in its 2022 State of Remote Work Report, Buffer discovered that 97% would promote remote work to others and continue to work remotely, at least for some time or for the rest of their lives. On the other hand, just 26% of businesses are prepared to offer a remote work environment.
As a result, it’s not unexpected that more workers anticipate that workplaces will become entirely virtual over the next several years. In general, remote working arrangements enable businesses to extend their resources while increasing operational efficiency. As such, they are crucial in developing lean, competitive firms.
Key Skills needed for Next-Generation Project Managers
Because of rising trends such as remote teams, digitalization, and automation, project management has changed dramatically in recent years. More companies rely significantly on technology to plan, execute, and monitor work.
As an example:
- Big data and artificial intelligence for better risk forecasting
- Remote progress tracking using digitization technologies
- Automation software for more efficient execution
These solutions have improved firms’ management capabilities and altered project management’s future.
According to Gartner research, 80% of management duties will be automated by 2030, and future managers will need more technical skills. They must be knowledgeable about cybersecurity, blockchains, machine learning, and robots, all of which are expected to play larger roles in management.
To stay up with trends in modern project management, a fundamental understanding of topics such as data science, conflict resolution, and entrepreneurship is required. For example, data science skills may assist a manager in incorporating AI into more elements of the project life cycle. Here’s a closer look at what these skills include and how they’ll stay up with future innovations in project management.
![Advance your project management career with digital skills like data analysis and leadership online. Enhance your digital acumen for successful project delivery!](https://dharamsingh.co/wp-content/uploads/2024/05/5-4.png)
Key Skills Needed For Next Generation Project Managers
Skill 1 – Data Science
Big data insights are essential management tools in the future, especially for large projects with extensive life cycles. In terms of planning, insights from previous projects indicate inefficiencies that can guide the current project, such as the number of idle hours and their causes. In terms of execution, data analytics assess progress and spot deviations early, such as changes in material prices and exchange rates that exceed estimates.
Skill 2 – Conflict Resolution
Today’s projects are extremely complicated, with constantly changing deliverables. As a result, conflicts are never far away.
These conflicts, if left unaddressed, can undermine your team’s performance, resulting in delays and missed deliverables. Managers must thus understand the aspects of conflict resolution, such as:
- Behavioral and organizational aspects of a positive workplace
- Effective communication
- Effective contingency planning
Skill 3 – Entrepreneurship
Project managers are essentially CEOs. On the one hand, they are in charge of project deliverables, while on the other, they are negotiating with shareholders and setting targets based on estimates. As a result, being productive requires more than technical and administrative skills. Project managers must also have entrepreneurship skills, such as strategic thinking and market insight. This skill is beneficial for modifying deliverables, which is typical in agile projects like software development.
Skill 4 – Resource Management
Budgets and timeframes became tighter as projects got more significant and more complicated. Today’s project managers must balance budget constraints, deliver quality, and achieve deadlines with limited resources. They are entrusted with creating a lean organization.
For optimal efficacy, a delicate balance of resource allocation is required, as over-allocation to one activity inhibits the others. So, managers must understand resource management principles such as equilibrium shifts and flexibility.
Skill 5 – Digital Skill
Digital skills are essential for future project managers. According to the CBI’s report on developing a world-leading innovation economy, upskilling employees with digital skills is critical. However, the digital skills pipeline could be improved. They believe more should be done to foster more ambition in that field.
![Master the essential digital skills for success: data analysis, security, online collaboration, knowledge management, and data-driven decision-making. This ensures project efficiency, compliance, and effective leadership in the digital age.](https://dharamsingh.co/wp-content/uploads/2024/05/7-3.png)
Digital Skills For Project Managers
Project managers need to have the following digital skills:
- Data analysis, analytics, and management
- Data security and protection
- Compliance with the rules and regulations
- Leadership and collaboration online
- Management of knowledge
- Decision-making based on data.
Considering the vital significance of the project manager’s role and how it changes, here is a list of additional skills for project leaders to follow in the present and future to enhance their careers and succeed.
![Unleash your inner leader! This guide explores 10 essential soft skills for project managers, including emotional intelligence, adaptive communication, strong people skills, and a results-oriented mindset. Discover how to build trust, manage teams effectively, and navigate challenges with flexibility and business acumen. Become a well-rounded project leader and drive projects to success.](https://dharamsingh.co/wp-content/uploads/2024/05/8.png)
Skills For Future Project Leaders
- Emotional Intelligence: The capacity to detect and interpret events and interactions (both verbal and nonverbal) in the context of the project plan.
- Adaptive Communication:The ability to explain one’s views to various individuals, groups, and cultures, whether orally or in writing, utilizing the most successful communication approaches for each group.
- People Skills: The ability to rapidly establish and maintain strong connections with team members and stakeholders.
- Management skills: The capacity to serve, encourage and concentrate a team, and create team member collaboration.
- Flexibility:The willingness and capacity to modify one’s project management style and course of action in response to business needs.
- Business Skills:Understanding the organization’s business, strategy, and industry. Understanding of a plan and ability to coordinate tactical work around that strategy.
- Analytical abilities:The capacity to think through circumstances and make judgments.
- Customer Focus:The ability to comprehend the end user’s or end customer’s demands and the drive to guarantee that projects meet those needs.
- Results-Orientation:The capacity to do tasks efficiently and successfully.
- Character:The project manager should have a pleasant demeanor and a solid moral and ethical foundation.
Final Thoughts
With a focus on the future generation, we’ve entered a project management world where we need to be aware of the key challenges we’ll encounter as project managers and the skills we’ll need to improve to succeed: technology globalization, worker engagement, and the battle between innovation and risk. There are, however, a few crucial insights to remember as you continue your journey through the strange and ever-changing world of project management.
- Be agile or be gone:Business constantly needs greater flexibility, strategy, and adaptability than ever before. No one strategy will work every time; knowing how to adjust to change with agility and rapidity is essential.
- Expect all teams to act differently:Teams will always be more diverse than those who make them up. However, you can lead more successfully if you genuinely grasp your team and each member’s unique imperatives. Because project teams determine project success, one of the most crucial skills of a competent project manager is the ability to construct an effective, high-performing team.
- Help team members understand the big picture:This will assist them in preparing for obstacles. When attempting to resolve an issue or manage change, keep the immediate consequences in mind to prevent losing sight of the forest for the trees.
Feel free to check out my discussion on this topic with Thomas Walenta in YouTube
For any questions related to your Project Management career, training, and certifications, you can book an obligation free 15 minutes session with me by visiting https://bit.ly/2SbhTOK
You can subscribe to the vCare Project Management YouTube Channel to catch future videos of our Q&A series and certification success stories: https://bit.ly/2YF0wJl
You can subscribe to and follow my podcasts and interviews with Project Management Experts on YouTube at https://bit.ly/2NDY8wd
by Dharam CW2 | Aug 11, 2023 | General
A project manager or leader is much more than someone who develops a strategy and controls all operations within a project. These experts, for example, must be skilled in communication and connection-building because the work requires them to do it frequently. The capacity to develop long-term, trusted relationships with stakeholders is a critical component of project managers’ and leaders’ success. Whether they like it or not, diverse stakeholders directly impact the business. As a result, companies with managers who can foster a deep connection with their stakeholders have a substantial competitive edge in today’s interconnected business environment.
![Stakeholders](https://dharamsingh.co/wp-content/uploads/2024/05/1.png)
Stakeholders
Why Stakeholders are Important to a Project
A stakeholder is an individual, group, or organization whose interests are affected by the success of a business venture or project. As the name suggests, stakeholders are interested in a project’s success. They might be internal or external to the entity funding the initiative. Stakeholder relationships may positively or negatively impact the project’s life cycle. Therefore you’ll need to identify your key stakeholders and develop a stakeholder management plan to fulfill the requirements.
Every project you manage has stakeholders, whether internal or external. One of the most common reasons for project failure is that the deliverables differ from what the customer requested or did not meet the customer’s demands. To guarantee project success, one should be familiar with the project’s main stakeholders, how they communicate their needs, and what acceptable results are.
Engaging stakeholders throughout the project, especially at the start, will assist, reduce and discover hazards and boost overall “buy-in.” When stakeholders are fully engaged, their impact is amplified. Stakeholders are vital to a project in the following ways.
![Importance Of Stakeholders In Project](https://dharamsingh.co/wp-content/uploads/2024/05/2-1.png)
Importance Of Stakeholders In Project
- Providing Expertise
Stakeholders are a source of information about current processes, historical data, and industry expertise. When gathering and documenting requirements, it is critical to include all essential stakeholders. Project managers and those in charge of deliverables may be experts on only a few projects. Key stakeholders can contribute to industry-specific needs or limitations that can be useful in identifying project constraints and risks.
- Reducing and Uncovering Risk
The more one engages and involves stakeholders in the project, the more they will decrease and identify risks. For example, during discussions, stakeholders may raise concerns regarding satisfying original specifications, project demands, and limits. Identifying risks and developing a plan to manage them before issues arise will significantly improve your initiatives’ success.
- Increasing Project Success
Stakeholders should be aware of the project scope, significant milestones, and when they will be asked to evaluate deliverables before final acceptance. Set expectations early in the project life cycle if the business must satisfy stakeholders’ demands due to competing needs or priorities. This move will assist in maintaining the relationship throughout the process.
- Granting Project Acceptance
The more frequently you interact and include stakeholders from the beginning, the more likely you will have a successful project outcome. By the end of the project, team members should be aware of delivery expectations and risks and how to reduce those risks. The final acceptance is their last stamp of approval at the project completion phase.
Stakeholder Relationships are key
Building relationships with stakeholders leads to improved trust. People collaborate more readily and successfully when there is trust. Investing time and effort in discovering and cultivating stakeholder connections may boost project confidence, reduce uncertainty, and accelerate issue resolution and decision-making. This concept recommends making a deliberate decision to devote time, attention, and effort to stakeholder relationships. In addition, personal qualities such as self-awareness, mindfulness, respect for others, and courage may be essential to developing trustworthy, open, and honest relationships.
![Ways To Approach Stakeholder Relationships](https://dharamsingh.co/wp-content/uploads/2024/05/3.png)
Ways To Approach Stakeholder Relationships
How could we approach it?
- Determine the stakeholder hierarchy.
- Create profiles for individual and group stakeholders.
- Create relationship maps.
- Determine who should interact with whom and when.
- Always maintain a professional and genuine demeanor.
- Build trust and confidence through controlling and satisfying expectations, acting with integrity, honoring commitments, and being trustworthy.
- Consider how you can assist your stakeholders rather than just how they can assist your project.
Risks of overlooking this concept include:
![Risks Of Overlooking Into Stakeholders Relationship Concept](https://dharamsingh.co/wp-content/uploads/2024/05/4.png)
Risks Of Overlooking Into Stakeholders Relationship Concept
- Increased project risk in terms of time, cost, and quality.
- Greater known and unknown project opposition.
- Project management is shattered.
- Reduced team motivation.
- Low cohesiveness within the project community.
- Personal and corporate reputational damage, as well as recrimination.
The benefits of applying this concept include the following:
![Benefits Of Building Stakeholder Relationship](https://dharamsingh.co/wp-content/uploads/2024/05/5.png)
Benefits Of Building Stakeholder Relationship
- Mutual trust and confidence have grown.
- Stress reduction and a more pleasant working atmosphere.
- Improved problem-solving and decision-making.
- Increased bid value and increased possibilities of keeping clients and employees.
- Opportunities for personal development, maturity, and career progress.
- Sufficiently prepared to deal with challenging circumstances.
- Legacy to carry on with future endeavors.
Ways to build good relationships with Project Stakeholders
Stakeholders must be effectively taken care of for any firm to succeed. These include the customers, suppliers, partners, investors, workers, and the general public interested in your company. When a stakeholder is neglected, the organization can feel the consequences. Building great connections with stakeholders requires work, time, and a well-thought-out action plan.
Building trusted relationships with key stakeholders and maintaining communication throughout your project is essential. Through active engagement and speedy resolution, engaged stakeholders motivate individuals and keep the project on track.
Project managers establish trust and interact with important stakeholders at the outset. However, as the project progresses and the team size rises, we need to catch up on the importance of maintaining those connections. If unengaged, it usually results in communication failures, a mismatch of expectations, delayed decision-making, and, in extreme cases, misaligned project goals with company strategic objectives.
Here are six suggestions for developing and maintaining effective stakeholder relationships.
![Ways To Build Good Relationships With Project Stakeholders](https://dharamsingh.co/wp-content/uploads/2024/05/Blog_DS_Page-6.png)
Ways To Build Good Relationships With Project Stakeholders
- Identify the key stakeholders.
In every project or program, the project manager oversees the initiative and identifies all stakeholders involved in planning, status reporting, or managing the dependencies. However, the focus here is on how you engage your important stakeholders. Who are the most important stakeholders? It is determined by project type, organizational structure, industry, and internal and external relationships.
Key stakeholders in project engagement are:
- Persons who have decision-making authority.
- Influence.
- A vested interest in the project’s result.
They might be part of your project’s organizational structure (such as a project sponsor or business sponsor) or an extended stakeholder (like external customers or funding partners).
Identifying these important stakeholders early in the project allows the PM and team to build trusted relationships and understand their expectations of project deliverables, their role, and their level of engagement on an ongoing basis.
- Analyze the individual stakeholders
Analyze the individual stakeholders identified at the previous stage to determine the amount of involvement and time required to create the connection. Historical data, team brainstorming sessions, focus groups, and interviews might provide the necessary knowledge for analysis. Next, each important stakeholder is examined to determine their attitude toward the initiative, level of support, influence, and acceptance of the change.
The project manager would decide on the amount of engagement based on their interest in the project and their ability to affect change. When there is more ambiguity about the program’s scope, objectives, and expected outcome, the PM’s role in managing expectations and relationships is more significant.
- Plan on how to keep your stakeholders engaged in your project
Consider organizational culture and attitudes toward the project while developing an engagement plan. For example, understand the stakeholder’s level of support or resistance to team talks.
Define how you will assess when a stakeholder becomes disengaged as part of your strategy; the metric may be anything like the number of mandatory meetings missed by the stakeholder in a month. When a significant stakeholder consistently skips a needed meeting or fails to make timely decisions, it is a source of contention. If not handled, this disengagement will begin to undermine the project.
- Keep all key stakeholders informed and updated
The project manager is responsible for keeping all key stakeholders informed and updated as frequently and as early as feasible during the project. Therefore, maintain a proactive approach in your discussions with them.
To build a standardized onboarding process, new stakeholders should become acquainted with a collection of standard artifacts (like the charter, communication plan, business case, and risk register). Also, take the chance to hear from current stakeholders. Feedback from stakeholders who no longer have a vested interest in your endeavor may help you adjust your path.
- Maintain involvement
It is critical to maintain your involvement, especially in long-term initiatives. At the end of a project, we’ve seen project teams wear out, with stakeholders eager to move on to the next big thing. The project manager must keep the engagement going. The connections and reputation you build via this involvement can help you succeed in future efforts in large businesses. Maintain contact with your key stakeholders long after the project has been completed and delivered.
Project Management Trends That Will Shape the Future
Project management is crucial in deciding how businesses and organizations will fare in the marketplace. Projects might include implementing a corporate plan, running marketing efforts, or organizing business events. Teams work to interact, manage, and communicate as effectively as possible to complete tasks and meet deadlines.
Organizations flexibly responded to the pandemic’s disruption by developing new methods of operation. However, they were thrust into the era of digitization and had to reconsider their methods of operation. These top 6 project management trends in the future demonstrate the ongoing need for technical innovation and digital transformation regarding the function of project management software in the future by building great stakeholder relationships.
![Future Project Management Trends](https://dharamsingh.co/wp-content/uploads/2024/05/7.png)
Future Project Management Trends
- AI Automation and Implementation
The use and usage of artificial intelligence are the most obvious of the new current trends in project management. Knowing which initiatives are more successful enables teams to precisely determine which aspects are vital if the firm is to reduce costs and risks. As a result, organizations may increase transparency and productivity. The main factor driving the current increase in the adoption of such software is this characteristic of project management systems.
Let’s look at a few instances:
- A few businesses currently use automated and machine learning technologies to get alerts about potential issues the company could run into. For instance, suppliers might now get notifications about possible obstacles like bad weather and traffic.
- Building machine learning algorithms to support a project manager’s decision-making capabilities by evaluating data from several projects in the project portfolio is a promising study area.
- Globalized Project Management
As working circumstances got more flexible due to the forced work from home caused by the worldwide pandemic, businesses and teams became even more globalized. It has long since established roots. Mercer estimates that 70% of businesses want to use the hybrid work model.
Although the remote work and hybrid model trend allows for the employment of creative and inventive individuals worldwide, project management has to keep up with it. Collaboration, for example, is challenging when team members are unavailable due to competing schedules created by different time zones.
Software for project management provides a tool that could address this issue. The platform enables all brainstorming sessions and discussions to take place in a single setting, allowing businesses to access talent worldwide.
- Hybrid Project Management
The third new development in project management is the rising use of the hybrid approach, which refers to how project teams combine the Waterfall methodology, the systematic approach, with the Agile methodology, which is the quick-moving methodology. A hybrid approach aims to elevate teams to become aware of the specific project lifecycle while providing the ability to support them in changing the plan as necessary.
How do you know what will work for you, and how can you prepare for this trend?
PMs must learn about the most recent techniques, examine some of the fundamentals, and analyze how to use them correctly to obtain a greater understanding of the project situation and its aspects, such as the clients, the corporate objectives, and the purpose of the project, and the team’s attitude.
There is an increasing requirement to adapt your strategy and develop a project plan that enables you to lead projects unconventionally and comprehend different components of multiple techniques that cater to the demands of your team, perceived timeline, environment, end goals, etc.
- Stakeholder-Centered design
The fourth most recent trend in project management is an emphasis on delivering transparency for the benefit of the company’s stakeholders and developing products centered on the human perspective. Project managers may communicate with, collaborate with, and inform stakeholders. This design makes it easy for investors and customers to support any project launched as part of a company’s business plan.
- Soft Skills
Soft skills have become an essential component of project management. Project managers must interact with stakeholders, clients, and project teams. They will mitigate risks, resolve internal disagreements, and keep the project team engaged. Having a high level of emotional intelligence will also be useful in project management. Therefore, organizations should begin investing in tools and programs that assist employees in acquiring soft skills.
- Predictive Data and Simulation-Based Analyses
The most difficult and demotivating aspect of managing several projects is when unanticipated repercussions jeopardize their success. Project managers seek a solution to give them the knowledge to account for the unexpected. Project teams with predictive and data analytics skills may fully use KPIs and benchmarks and execute them proactively by developing data-backed best practices.
Companies cannot afford to bear the repercussions of project failure, given the competitive environments of most markets. Therefore, projects must be started successfully to stand out from the competition. The most recent advancements in project management software demonstrate that technology will play a role in this element of corporate operations in the future. Suppose you want projects to succeed and businesses to thrive. In that case, you should consider introducing project management solutions to simplify your, your teams, and your stakeholders’ lives.
Final Thoughts
Stakeholder involvement will become essential to optimize success as knowing stakeholders becomes increasingly critical for firms. For example, stakeholder engagement may assess reactions, track public impressions of a company’s operations, and assure collaboration and partnership with all stakeholders. In addition, an organization’s long-term performance may be determined by its connections with stakeholders, which provide commitment and buy-in to future initiatives and difficulties. As a result, the company becomes more aware and responsive to the demands of all its users and stakeholders.
Stakeholder management must place a greater emphasis on involvement to move projects from installation to execution. Stakeholder management must be less hierarchically centered while considering companies’ changing political nature. Projects should begin by identifying diverse stakeholders, engaging with them consistently, and coordinating continuously to increase project success.
As a project proceeds, Stakeholder management processes need to account for the dynamic nature of stakeholders’ commitment to a project and the interactions between various stakeholders. As a result, project teams will get the competitive advantage they want by focusing not just on their stakeholder position but also on the other major stakeholders in a project and how they interact. To achieve more effective stakeholder involvement, follow these three steps:
- Create a stakeholder map and keep it updated as the project progresses.
- Prioritize essential stakeholders and regularly evaluate assumptions about commitment levels and impact.
- Create essential stakeholders and increase their commitment to the change.
Feel free to check out my discussion on this topic with Justin Buckwalter in YouTube
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